Careers | Oniro Hotels Group Oniro Group Hotels

Careers

Attracting the best talent, empowering life-long learning. Our aim to develop diverse teams of associates and partners, creating an inclusive, empowering environment.

Oniro Skiathos

Job Description

  • Defining and implementing front desk objectives and procedures.
  • Tending to guests’ questions – complaints and providing exceptional customer service.
  • Supervising and implementing all front desk activities including bookings, appointments, phone calls and emails.
  • Welcome and greet guests providing a friendly, efficient and courteous service.
  • Undertake check-in, check-out & payment transactions.
  • Answer telephone calls, handle complaints, arrivals, departures and rest functions
  • Provide information to guests in regards of facilities, events and services of the hotel and tourist attractions of the island.
  • Manage hotel reservations in collaboration with the reservation department.
  • Generating reports and continuous feedback to the Operations Manager and the Hotel Manager.
  • Managing documents, and performing administrative duties, such as filing and updating records, as needed.
  • Ensuring that the front desk and reception area is kept clean and organized.
  • Maintaining front desk supplies and equipment.
  • Communicating with partners and suppliers, as needed.
  • Collaborating effectively with other staff members.

Job Requirements

  • Previous experience in a hotel environment
  • Excellent organizational skills
  • Excellent interpersonal and communication skills
  • Bachelor's degree or diploma in Hotel Management or other related fields
  • Proven experience as Front Office Agent in a 4-5* luxury hotel
  • Excellent command of the Greek & English language (knowledge of a third language and especially Italian would be an asset)
  • Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) 

Job Description

 

  • Approach and interact with guests in the correct manner as lay out by Oniro Hotels Group standards.
  • Detailed knowledge and presentation of the menu items and cooking methods.
  • Assist waiters and follow their directions during the operation.
  • Serve food & beverages according to Hotel Service Standards.
  • Clean and set up tables timely.
  • Keep the workstations and sections organized and stocked.
  • Check up on guests to ensure they are satisfied.
  • Ensure high quality service and promote guest experience.
  • Maintain a high standard of personal hygiene and appearance.
  • Follow all hygiene regulations and customer service guidelines.

Job Requirements

 

  • Minimum 2 years of proven working experience in a similar position in a 5* hotel environment
  • Very good knowledge of English
  • Good communication skills
  • Professional manners and team spirit
  • Willingness and ability to work in a fast-paced environment
  • Hospitality related studies and additional languages will be considered a plus

Job Description

 

  • Greet and welcome guests upon their arrival and assign rooms.
  • Ensuring timely and accurate customer service.
  • The Front Office Manager will be scheduling shifts and supervising front-office personnel. including receptionists, maintenance and housekeeping.
  • The Front Office Manager will be training and supporting office staff.
  • Handling complaints and specific customer’s requests.
  • Managing records of office expenses and costs.
  • Overseeing the compliance with company’s policies and security requirements.
  • Perform all check-in and check-out tasks.
  • Manage online, phone and in-person room reservations and inquiries.
  • Provide information about the hotel, available rooms, rates and amenities.
  • Manage the smooth operation of the hotel on a daily basis and perform a variety of administrative and tasks.
  • Liaise and coordinate with hotel vendors and suppliers.
  • Respond to clients’ complaints and requests in a timely and professional manner.
  • Liaise with the housekeeping staff to ensure all rooms are clean to accommodate guests’ needs.

Job Requirements

 

  • Proven work experience in Front desk or Reception manager
  • Bachelor’s degree in hotel management, business administration, or relevant experience
  • Advanced communication skills in English, both oral & written
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Excellent oral and written communication and people skills
  • Results and problem-solving enthusiast
  • Ability to work well in stressful situations

Job Description

 

  • Rooming arriving guests and assist departing guests professionally and with the utmost courtesy.
  • Handle all luggage, carefully and safely.
  • Responsible for being completely familiar with all types of guest rooms and hotel facilities.
  • Assist in any other Front Office task as assigned by the Front Office Manager.
  • Responsible for knowledge of groups and functions in the Hotel on a daily basis.
  • Provide shuttle service as needed.
  • Monitor and maintain cleanliness of hotel cars.
  • Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction.
  • Assist guests with directions.

Job Requirements

 

  • A valid driving license.
  • Familiarity with GPS devices.
  • Previous experience in this position in a Hotel or Tourism Business.
  • Professional experience as a driver of small Tourist Buses will be considered as an additional qualification.
  • Good knowledge of English.
  • Pleasant, friendly and communicative presence.
  • Oriented to customer service and satisfaction.
  • Ability to lift and carry heavy packages and luggage.
  • Ability to remain calm in stressful driving situations (eg. at rush hour).

Job Description

 

  • Planning, implementing and managing overall hotel daily operations.
  • Ensuring the brand standards are followed all across the departments and team members of the hotel.
  • Conducting hotel budgeting and financial planning.
  • Planning and organizing hotel activities to drive sales.
  • Managing and monitoring hotel expenses.
  • Managing and tracking hotel inventory.
  • Building and maintaining strong relationships with visitors and clients.
  • Building relationships with vendors.
  • Suggesting and implement new ideas.
  • Determining KPIs.
  • Tracking KPIs and producingreports.
  • Onboarding new hotel staff (if required).
  • Evaluating staff performance.
  • Ensuring safety and adherence to rules and regulations.
  • Supervise maintenance, supplies and ensure facilities are kept in optimal condition

Job Requirements

 

  • Education: College degree in Business Administration or Hotel Management
  • Experience: 2-3 Years luxury hotel experience in an operational supervisory role
  • Excellent command of the Greek & English language, both spoken and written
  • A second foreign language will be considered as a plus
  • Strong managerial and supervisory skills
  • Ability to manage a large and diverse group of individuals

Job Description

 

  • Carry out the daily activities of the housekeeping staff, follow-up on delegated activities, verify rooms cleaned and communicate room status and availability to the Front Office team.
  • Run regular and random inspections on guest rooms, public areas, etc. to ensure quality standards are constantly met.
  • Be aware of early check-ins and late check-outs and communicate this information to maids.
  • Deputise for the Housekeeping Supervisor in his/her absence on all activities
  • Assist in the preparation of timesheets
  • Assist the Housekeeping Supervisor in training, scheduling, evaluating, counselling, disciplining and motivating employees.
  • Ensure personal cleanliness, personal appearance, uniform and other professional standards are met by all team members whilst acting as a role-model for them.
  • Report any issues/hazards/discrepancies to the Maintenance Department and follow-up on progress of the required actions.

Job Requirements

 

  • 1-2years minimum experience in a corresponding position
  • Excellent command of both English and Greek language is essential
  • Degree in Hospitality/Tourism will be considered as an asset

Job Description

 

  • Greet and welcome guests upon their arrival and assign rooms.
  • Impeccable knowledge of any Property Management System or Customer Relation Management System.
  • Reporting always to the Front Office Manager, responsibilities and essential job functions included below are the basic but not limited to the following:
  • Undertake check-in and check-out transactions following the standards analyzed by the departmental operational manual.
  • Answer telephone calls, handle complaints, arrivals, departures, prepare relevant reports and rest functions.
  • Undertake all relevant account duties including taking payments, reconciling accounts, preparing bills, and carrying out the end of the day closure procedure.
  • Liaise with other departments on front office matters (e.g., reservations, housekeeping, maintenance and more)
  • Welcome all guests in a helpful and friendly manner. Register arriving guests according to procedures
  • Assist guests with requests, giving suggestions and information about the island
  • Update reservations with any details that will ensure the smoothest operation of our departments
  • Enhancing team spirit and has can-do attitude
  • Follow night audit procedures indicated by accounting department

Job Requirements

 

  • Proven experience as Night Auditor.
  • Degree/Diploma in Hospitality/Tourism or Accounting would be a plus.
  • Knowledge of Hospitality Software.
  • Knowledge of Accounting software will be considered a great plus.
  • Excellent oral and written communication and people skills.
  • Results and problem-solving enthusiast.
  • Enhancing team spirit and has can-do attitude.

Job Description

 

  • Control and direct the food preparation process and all the relative activities.
  • Monitoring food preparation and serving techniques to ensure that proper safety procedures are followed (ISO & HACCP).
  • Inspect kitchens to observe food preparation quality and service, food appearance and cleanliness.
  • Maintain and manage food preparation.
  • Prepare and oversees the operation of the A la Carte Restaurant (supplies, food preparation, store manage).

Job Requirements

 

  • At least 2 years minimum experience in a Luxury Boutique Hotel or Restaurant
  • Good command of English language (written and spoken)
  • Degree or diploma in culinary arts
  • Good knowledge of hygiene, health & safety regulations
  • Capable of taking initiative and solving problems
  • Sushi knowledge will be considered a big plus
  • Knowledge of HACCP system

Job Description

 

  • Assist in the preparation of several parts of a major meal by mixing and stirring, ladling, adjusting heat, etc.
  • Communicate with subordinates, and/or other helpers in dishing foods, preparing portions, serving, and cleaning work areas and utensils, and personally participate in such tasks when required.
  • Assisting with another station as assigned by the Chef de Partie.
  • Collecting store items as required from the main kitchen.
  • Prepare meals as ordered.
  • Responsible for the preparation of all food items ensuring a high standard of taste, temperature and preparation.
  • Clean work areas and utensils.
  • Perform other related work as required.
  • Prepare your mise-en-place for next day.
  • Assist with another station as assigned by the Chef.
  • Collect store items as required from the main kitchen.
  • Clean and maintain kitchen equipment and report any repair or maintenance needed.
  • Adhere to all organization policies and procedures.

Job Requirements

 

  • Culinary studies
  • Knowledge of HACCP system
  • Some knowledge of materials, methods and equipment used in preparing food on a large scale, and the use and care of utensils and equipment
  • Ability to understand and follow oral and written instructions
  • Ability to work under pressure
  • Desire for learning and development
  • Ability to adapt into a dynamic and challenging environment
  • Knowledge of food values and nutrition will be considered a plus

Job Description

 

  • Train and supervise kitchen staff in the proper preparation of menu items, equipment and safety measures. Evaluate performance, give guidance and discipline as necessary to promote quality products.
  • Help in the preparation and design of all food menus.
  • Produce high quality plates both design and taste wise.
  • Ensure that the kitchen operates in a timely way that meets the quality standards.
  • Fill in for the Executive Chef in planning and directing food preparation when necessary.
  • Resourcefully solve any issues that arise and seize control of any problematic situation.
  • Manage and train kitchen staff, establish working schedule and assess staff’s performance.
  • Order supplies to stock inventory appropriately.
  • Comply with and enforce sanitation regulations and safety standards.
  • Maintain a positive and professional approach with staffand guests.
  • Control and direct the food preparation process and all the relative activities.
  • Visually inspect, select and use only the freshest fruits, vegetables, meats, fish, fowl and other food products of the highest standard in the preparation of all menu items. Read and employ math skills for following recipes.
  • Prepare requisitions for supplies and food items for production in workstation.
  • Monitor to ensure proper receiving, storage (including temperature setting) and rotation of food products so as to comply with Health Department regulations, including coverage, labeling, dating, and placing items in proper containers of kitchen and service.
  • Write, maintain and update all menu specifications, recipes and pictures, production forecasts, and ensure same are being followed.
  • Observe production flow and make adjustments, in order to adhere to control procedures for cost and quality.
  • Check that all equipment in the kitchen is clean and in proper working condition and write work tickets for any equipment in need of repair.

Job Requirements

 

  • 2-3 years minimum experience as a Sous Chef in a Luxury Boutique Hotel or Restaurant
  • Excellent command of both English and Greek language is essential
  • Self-motivated, enthusiastic and customer oriented
  • Excellent MS Office skills, cost control and menu planning
  • Familiar with new gastronomic trends and different cuisine styles
  • Creativity and imagination
  • Capable of taking initiative and solving problems
  • Culinary arts degree
  • Self-motivated, enthusiastic and customer oriented
  • Exceptional communication and advanced organizational skills
  • Knowledge of HACCP system

Job Description

  • Approach and interact with guests in the correct manner as lay out by Oniro Hotels Group standards.
  • Mix beverages using an extensive range of ingredients to prepare cocktails and other drinks.
  • Take beverage orders from customers or wait staff and serve drinks as requested, paying extreme attention to detail.
  • Satisfy guests requests in a timely manner.
  • Assess customer preferences and make drink recommendations.
  • Provide a positive and friendly guest experience by interacting with guests.
  • Collect payments for drinks served.
  • Keep a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories.
  • Clean the bar, tables, chairs, and work area to maintain a sanitary environment.
  • Organize the bar area to streamline drink preparation and inventory.
  • Other duties as assigned by manager.
  • Place orders for liquor, beer, wine, and other supplies.
  • Slice and preparing fruit garnishes for drinks.
  • Comply with all food and beverage regulations.

Job Requirements

  • Minimum 2 years of proven working experience in a similar position in a 5* hotel environment
  • Experience in handling ordering information & POS systems
  • Very good knowledge of English
  • Strong communication skills
  • Active and dynamic approach to achieving goals
  • Professional manners and team spirit
  • Willingness and ability to work in a fast-paced environment
  • Extensive knowledge of wine will be considered an asset
  • Hospitality related studies and additional languages or wine knowledge will be considered a plus

Job Description

  • Welcome guests in a positive manner.
  • Approach and interact with guests in the correct manner as lay out by Oniro hotels Group.
  • Detailed knowledge and presentation of our menu items and cooking methods.
  • Responsible for maintaining hygiene and cleanliness standards in the pool area and upkeep of all service equipment.
  • Anticipate guest’s needs as an expert on the menu.
  • Deliver checks and collect payments.
  • Other duties as assigned by manager.
  • Ensure high quality service and promote guest experience.
  • Check up on guests to ensure they are satisfied.
  • Maintain a high standard of personal hygiene and appearance.
  • Follow all hygiene regulations and customer service guidelines.

 

Job Requirements

  • Minimum 2 years of proven working experience in a similar position in a 5* hotel environment
  • Experience in handling ordering information & POS systems
  • Very good knowledge of English
  • Strong communication skills
  • Active and dynamic approach to achieving goals
  • Professional manners and team spirit
  • Willingness and ability to work in a fast-paced environment
  • Hospitality related studies and additional languages or wine knowledge will be considered a plus

Job Description

  • Implement agreed upon food & beverage policy and procedures throughout the property.
  • Attend pre- and post-convention meetings as needed to understand group needs.
  • Participate in the management of department's controllable expenses to achieve or exceed budgeted goals.
  • Ensure compliance with all food & beverage policies, standards and procedures.
  • Maintain food handling and sanitation standards.
  • Interact with guests to obtain feedback on product quality and service levels.
  • Respond effectively to guest problems and complaints.
  • Encourage good co-operation between all departments, especially the kitchen.
  • Maintain a high standard of personal hygiene and overall appearance, both personally and with members of F&B Outlets team according to the hotel uniform and grooming standards.
  • Control equipment within the Restaurant and organize “mise en place” and general cleanliness of dining areas.
  • Supervise the running of the service and takes quick and appropriate action to correct any shortcomings.
  • Maintain good accounts when handling cash and is security-minded.
  • Oversee bookings and plan seating, so that no station suffers overcrowding.
  • Assist and tries to accommodate any client's request.
  • Communicate with Chef daily on specials and Restaurant bookings.
  • Assist in carrying out briefings before and after service.

Job Requirements

  • 3 years working experience in a similar position, preferably in a 5* luxury hotel environment
  • Excellent use of English. Excellent use of another asset will be considered as an asset
  • Extensive knowledge of wine
  • Strong understanding of operational controls, budgeting and scheduling
  • Communication skills and effective complaint handling
  • Active and dynamic approach to achieving goals
  • Professional manners and team spirit
  • Proven ability to work in a fast-paced luxury environment
  • Possesses professional attitude, interpersonal & management skills
  • Possesses business acumen, well developed guest PR skills and personal flair

Job Description

  • Welcome guests in a positive manner.
  • Approach and interact with guests in the correct manner as lay out by Oniro Hotels Group standards.
  • Setting up restaurant’s “mise en place” for breakfast, lunch, dinner.
  • Detailed knowledge and presentation of our menu items and cooking methods.
  • Responsible for maintaining hygiene and cleanliness standards in the restaurant area and upkeep of all service equipment.
  • Anticipate guest’s needs as an expert on the menu.
  • Deliver checks and collect payments.
  • Ensure high quality service and promote guest experience.
  • Check up on guests to ensure they are satisfied.
  • Other duties as assigned by manager.
  • Maintain a high standard of personal hygiene and appearance.
  • Follow all hygiene regulations and customer service guidelines.

 

Job Requirements

  • Minimum 2 years of proven working experience in a similar position in a 5* hotel environment
  • Experience in handling ordering information & POS systems
  • Very good knowledge of English
  • Strong communication skills
  • Active and dynamic approach to achieving goals
  • Professional manners and team spirit
  • Willingness and ability to work in a fast-paced environment
  • Extensive knowledge of wine will be considered an asset
  • Hospitality related studies and additional languages or wine knowledge will be considered a plus

Job Description

  • Assist in setting “Mise-en-place” for breakfast, lunch and dinner service.
  • Assist waiters during service in the Restaurant – Pool area.
  • Detailed knowledge and presentation of our menu items and cooking methods.
  • Service for weddings / special events.
  • Assist Bar service in the afternoon and during aperitif hours.
  • Keep stations stocked and well organized.
  • Other duties as assigned by manager.
  • Maintain a high standard of personal hygiene and appearance.
  • Follow all hygiene regulations and customer service guidelines.

Job Requirements

  • Student/Graduate of Tourism & Hotel Management or relevant department
  • Fluent in English (Second language will be considered a plus)
  • Experience in handling ordering information & POS systems
  • Ability to work as member of a team
  • Willing to learn and be educated in the line of work
  • Experience in handling ordering information & POS systems
  • Knowledge of PMS, PDA systems will be evaluate